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Stateway-Auto-Transport-Inc

Stateway Auto Transport Inc.

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Overall Rating :

401 S Milwaukee Ave Ste 150, Wheeling, IL, 60090

MC Number
MC-486421
Type
Broker/carrier
BBB Rating
Aggregate

Description

Stateway Auto Transport is an auto transport company leading the industry in car shipping by providing you with fast, honest and reliable nationwide service. Unlike so many of our competitors, we are a fully insured, licensed and bonded carrier in addition to being a broker. That means that we own our own trucks and that we cut out the middleman for our customers. Why is this important? Being a carrier is crucial in getting the vehicle moved as quickly and efficiently as possible. In addition, we provide every one of our customers with a unique Vehicle Tracking Service, which allows you to know the exact location of your car at any given moment during transport. This innovative and groundbreaking service
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Stateway Auto Transport Inc. has a total of 36 reviews and overall rating of 3 out of 5 till date.
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Central Dispatch

CD score :99.0% CD ratings:2133

TRS

Stateway Auto Transport Inc. Reviews

Rating 5
This is the second time this year we have shipped our car with State way and they are great! Ken has been our contact both times. We will be using them again for the next 3 years back and fourth while our son is in college. Read more ....
Rating 5
I was very hesitant to ship my car over especially with all the bad reviews on the Internet. I found this company after a couple of weeks researching and decided to stick with this one. There were a mix and good and bad reviews, so I was reluctant signing off but did so anyway. I was in Read more ....
Rating 4
I was very hesitant to ship my car over especially with all the bad reviews on the Internet. I found this company after a couple of weeks researching and decided to stick with this one. There were a mix and good and bad reviews, so I was reluctant signing off but did so anyway. I was in Read more ....
Rating 2
Not impressed with this company. I had a car shipped cross-country by them last year. The whole process was a headache from start to finish. Everything started out smoothly, but they quoted me, and gave me a receipt for one amount, and then tried to charge me a completely different amount. It took me about a month to finally get Read more ....
Rating 5
I was very hesitant to ship my car over especially with all the bad reviews on the Internet. I found this company after a couple of weeks researching and decided to stick with this one. There were a mix and good and bad reviews, so I was reluctant signing off but did so anyway. I was in Read more ....
Rating 5
I was happy how fast the car got to me. The driver called me 4 times to tell me the progress he was making. Arrived early, told me he would be early. He covered all the things he found on the car at pickup to see if anything happened during shipping. Arrived in perfect shape. I Read more ....
Rating 5
Scott provided me with a compatible price quote, outstanding service and high quality experience. Timeline was a bit tight and location of delivery a bit out of the way but Scott worked with me to make arrangements so I would meat my deadline on time.  Read more ....
Rating 5
Stateway was my chose after all reviews and pricing. Understanding them in conversation was very easy. They were friendly and helpful getting everything together. The Carriers were Team Of Tim Auto Carriers were also very good. They kept in contact and all went real well. Very happy. Read more ....
Rating 0
Cancelled my order on 2/16/15 after 3 weeks of waiting. They never called or showed up. Just wasted 3 weeks of my shipping time in which I had to rent a car to get around that cost me $800 I payed on 1/26/15. Today is 2/14/15 three weeks later. My car has not even been "scheduled" to be picked up leave Read more ....
Rating 0
I payed on 1/26/15. Today is 2/14/15 three weeks later. My car has not even been "scheduled" to be picked up leave alone being shipped. They promise you a schedule in 7 working days and then just make excuses after excuses when you call. First 2 weeks nobody called or returned my numerous calls. I have no idea hgow they Read more ....
Rating 0
If there is an option to give less than zero, then this company deserves it. Please stay away from this company. They have no business ethics and they don't care what you go through, literally putting you in a pathetic situation. I placed an order and they were NOT ABLE TO SHIP EVEN AFTER TAKING 4 WEEKS TIME!!! They will advertise mentioning that Read more ....
Rating 0
One car to pick up in AZ and deliver to WA. Was on a short schedule because of a prescheduled trip overseas. Gave them 11.5 business days and 15.5 calendar days to arrange shipping. No problem, they said. With 5 business days to go, I gave them an increase in fees of 42% to try to get it done. Got Read more ....
Rating 0
Avoid at all cost. Initial quote used standard shipping rates resulting is lower quote which encouraged me to hire. But, pickup city off beaten path and advised by another transport broker that I may wait a long time unless I increase the price willing to pay as no actual transporter will pickup for standard rates. No response from Stateway for Read more ....
Rating 0
I had called and left messages to cancel order twice, because they never answer the phone. Then I got a call 2 days later and they said they had a driver, I told them I did not need their sevices. 4 days later they send me an e-mail in the late afternoon stating that they have someone picking up my Read more ....
Rating 0
Worst company I have ever done business with. You cant get ahold of them. Try to call and it says due to high volume of calls? BS. same thing after hrs. Never once did I ever get through in 50 calls. You will also have to dispute the charges through the credit card company Read more ....
Rating 0
Back in December I hired state way to pick up my car it is now January 14th,I'm here 2 weeks in Florida and my car in New York,,almost every other three or four days I call  Read more ....
Rating 5
I would highly recommend and use stateway auto transport again. because they had the lowest price that I could find, Sam is a great communicator and great at customer service. the driver pick up my Ford Ranger on time and delivered my truck in as expected condition in 9 days flat, I'm very pleased!!!  Read more ....
Rating 5
On 11/5/13 I bought a 07 Ford Ranger of Ebay and need to ship it pronto from a dealer in Philadelphia, Penn. to my house in Joliet, Il. Out of many quotes Sam of Stateway was the lowest at $595.00 included the $145.00 earnest deposit off my visa card and the rest I'll pay at delivery to the driver. Sam Read more ....
Rating 2
We entered into contract on Nov 19th, I was told it usually takes 3-7 business days, sometimes they are picked up in 1-2 days. I gave them $185 up front and they said the driver would email me. After business day #9 I called and left a message (because I can't get anyone to answer the phone)to see Read more ....
Rating 0
I am posting my story first, then Stateway's rebuttal from another review website, then my response to their rebuttal. Judge for yourself! "If they tell you they go the extra mile for their customers, THEY REALLY MEAN IT. In my case, it turned out to be an extra 553 miles extra, which was evident when the car was received...with the Read more ....
Rating 0
Contacted Stateway to ship my husbands vehicle from NY to NC. Was given 1-10 window for pickup and needless to say I'm still waiting with no response from Stateway! I've left numerous messages as well tried to call as if I'm getting a new quote (new customer) and still nothing but voicemail. They've already charged our credit card and I Read more ....
Rating 5
Everything was handled with pure professionalisma nd care. Sam Finn was my agent and this guy really knows his stuff. I was a first time shipper and have since my dealings with Stateway, been recommending them to everyone.  Read more ....
Rating 0
BBB rating is a C-. Never picked up my vehicle and aren't refunding my money deposit after I have been told multiple times that they have. They are a very disappointing company. Read more ....
Rating 5
This was my first time using an auto transport company and I want to thank Stateway and especially Sarah for the excellent service. You delivered as promised and I am grateful for selecting Stateway. I highly recommend this company. Read more ....
Rating 0
This is the worst car transport company in the country. The company staff is unresponsive and irresponsible. The driver is rude, unprofessional, and barely speaks English. First they tried to dispatch the driver without even calling us to schedule a date and time. Then, on the morning of the pickup date, the driver called my fiance’s Read more ....
Rating 5
My Resume Bob Devincentis, live in Illinois 60532 63 years old, white male, good health I would like to drive a straight truck have a (c  Read more ....
Rating 5
Stateway did a great job shipping my car. The move took three days and was handled with real care. David Jakes was great, a really nice man. Thanks Stateway! Read more ....
Rating 5
We at Martens Volvo of Washington DC have been doing business with Stateway Auto Transport for the past two years. Our sales people call this company before any other when our customers need a car shipped to another state. A bulk of our orders come from online purchases and we need customers to consider our dealership again and to recommend Read more ....
Rating 3
Even though I cancelled the shipping of my vehicle because it was taking a little longer than I wanted, 10 days. They did call me and offer to add there own money to the transport bill, to do whatever it took to get my vehicle to me. I was surprised to say the least. I will be giving this Read more ....
Rating 5
Stateway did phenomenal work from start to finish. ZERO complaint all around. I was very please with my sales rep Susie and James was very helpful in the status department. Thanks guys! Read more ....
Rating 5
This was my third time shipping and my first with Stateway. They are, by far, the best company I dealt with. I was very pleased with the overall service and level of professionalism from Stateway. I will use them again in the near future. Read more ....
Rating 4
My wife and I were very careful in selecting a shipping company. We chose State way because of the enormous reviews and their long business history. Now that the truck was delivered we are just as pleased as when we placed our order. Everything was handled in the up most expert manner. Read more ....
Rating 5
This states to be as the only concern which never depends on the Brokerage. They excel in the field of transporting vehicles from one place to other. Stateway auto transports really have good domain knowledge and well expert in handling difficult situations. Thus I experienced once and really felt happy about their dedicated work. Honest and people friendly. Read more ....
Rating 5
I got Stateway's info from a friend- I called and had a pleasent conversation and was well informed about what to expect from the transport company. These guys are the real deal- no broker BS- just fast, friendly service from an expedited company! They over exceeded my expectations- THANK YOU! Read more ....
Rating 5
When I needed to ship my car I booked with another company who promised a 7 day pickup. 2 months went by and still nothing. I cancelled and booked with my second choice Stateway. They explained that because my destination was in Wyoming, and virtually no trucks go there, it would take a while to get my car there. Then Read more ....

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