When I needed to ship my car I booked with another company who promised a 7 day pickup. 2 months went by and still nothing. I cancelled and booked with my second choice Stateway. They explained that because my destination was in Wyoming, and virtually no trucks go there, it would take a while to get my car there. Then when I got a call from my rep stating that they found a driver for pickup in two days I was ecstatic. My car was delivered in 6 days! The crazy thing is that I went with the other company first because they charged more and I assumed that the higher the price the better the service. Was I wrong! I now wish I chose Stateway right away and saved myself all that trouble and stress.