Frank review for Stateway Auto Transport Inc.

Complete Review details by Frank
  • Posted By :   
  • Posted On :   
  • Posted From :   Illinois
  • Review Title :   truck from Fortuna, Ca to Decatur, Il
  • Star Rating :   
  • Rating:   2 Out of 5
  • Quote or Order ID :   1140804
  • Origin :   California
  • Pickup :   Never
  • Destination :   Illinois
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

We entered into contract on Nov 19th, I was told it usually takes 3-7 business days, sometimes they are picked up in 1-2 days. I gave them $185 up front and they said the driver would email me. After business day #9 I called and left a message (because I can't get anyone to answer the phone)to see if there was any way to know when it would be assigned. I was told the order was expedited, but not how that gets my truck picked up any sooner. I still haven't heard anything about when my truck might be assigned. I don't care if it takes a week to get here once it's on a truck, just as long as it's out of the seller's way and on the road to here.

Total Review for Stateway Auto Transport Inc.  : 36      View All