AMAR MOKHASHI review for Stateway Auto Transport Inc.

Complete Review details by AMAR MOKHASHI
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   VERY WORST
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   1360253
  • Origin :   Massachusetts
  • Pickup :   Never
  • Destination :   California
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

If there is an option to give less than zero, then this company deserves it. Please stay away from this company. They have no business ethics and they don't care what you go through, literally putting you in a pathetic situation. I placed an order and they were NOT ABLE TO SHIP EVEN AFTER TAKING 4 WEEKS TIME!!! They will advertise mentioning that they will beat any price. (You will get these e mails even after placing orders!!) You will place order as you find them cheaper comparatively. Then starts the trouble. 1. Sales guy who looks very promising/caring will disappear once you place the order. (In my case, he was sounding that they will BE ABLE TO ship in 2-3 days) 2. Then you need to contact one lady Pam. Anytime you call her, the phone goes to voice mail!! She will talk about SLA if you complain about delay and offer you priority pickup which costs 200$ more. You will be in dilemma 3. You continue to wait...They won’t ship your vehicle until they get a driver who is willing to pick at a cheaper price offered to you. (Montway and Affordable Auto transport offer price higher but they have more probability of finding a driver and they will be able to ship.) 4. Every time YOU CALL, they will tell you that, they will ship in a day or two, this weekend etc. They will appreciate your patience. You will go on waiting but they will NOT ship. 5. Finally, you will end up finding another guy and pay much more to ship your car after waiting for 3-4 weeks. In my case, I had already moved to CA from Boston leaving my car in previous vacated apartment. Since I had parked my car in old apartment and moved here, leasing office started pressurizing me to take out the car as we are not supposed to leave the car after moving out. Situation became worst since Stateway did not pick even after 4 weeks. To avoid leasing people complaining to police, I had to place an order with another company (Mike Moss from Affordable Auto) to pick the car immediately for shipping and this costed me 1700$. (430$ more than what I had agreed initially with Stateway Auto) But he was honest and did pick on time. (Luckily we have people who charge more but do act on their words and deliver) I had to rent a car in CA for these 4 weeks time which costed me 1279$. The mental harassment for these 4 weeks just can NOT be described here. PLEASE STAY AWAY FROM THIS COMPANY. TRYING TO SAVE 100$ CAN COST YOU MORE THAN 1000$ AND UNLIMITED MENTAL HARASSMENT

Total Review for Stateway Auto Transport Inc.  : 36      View All