United Road
Overall Rating : 3
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10701 Middlebelt, Romulus, MI, 48174
Description
Our mission at United Road is to provide the highest standard of automobile transport services in the industry to our customers on a local, regional and national basis. At United road, we promise to communicate to our vendors and customers in a timely manner, concisely and honestly. We will remain flexible in servicing our customer's needs in an expedient and cost efficient manner in order to exceed their expectations while creating long term and positive relationships.
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United Road has a total of
12
reviews and overall rating of
3
out of 5 till date.
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Evaluation Criteria For Awards
United Road Reviews
Thomas O on Aug 10th 2022
5
Abe Pilkington was our contact and point man handling all aspects of pickup and delivery. He did a splendid job and was a pleasure to work with. We were very happy with the service, and with the care of our car. United was very easy to work with regarding pickup and delivery. All around good experience. Read more ....
Jacke S on Jun 7th 2022
0
I had no transport show for three vehicles. Rep lied and never had a carrier assigned. Had to drive one vehicle myself at last minute over 1500 miles. They tried to say it was the rep. The supervisor Mary said she would put her best rep on the remaining load of two vehicles. Never received a quote! Worst lack of Read more ....
Jesse M. on Dec 3rd 2021
4
Excellent communication from very friendly representatives. We were updated every day as they let us know the status of our new van. Driver was prompt, courteous, and professional. Vehicle arrived in perfect condition. Would definitely use them again. Thank you so much! Read more ....
Nick J. Ventura on Feb 13th 2017
5
Concerning a Chevrolet SSR. I I got a Quote quick. Rep. worked with me and kept the quote active longer to give us time to drive 2 days to the car lot, look the car over and decide whether or not to buy it. After buying the car we called back and told Rep. we bought it and completed Read more ....
John R on Sep 10th 2015
0
Did business with United as Autolog. Delivered car damaged with $1700 of repairs. After runaround for 45 days, received check for $500 saying that is the limit of their liability and additional insurance was avaialble. As a 9 year customer I was never told about addtional insurance and I think I should have been. Will never use them aain. Read more ....
oscar on Sep 9th 2012
1
this company looted my vehicle..they stole all my personal items and car arrived scratched and window damaged. i wish I had read all the negative reviews about them before using them. they go by a variety of different names including Alaska transport and autolog as well as united road transport. BEWARE! when I called to complain, no manager would come Read more ....
Diane on Jul 30th 2012
5
My car was picked up one day earlier than quoted by broker, which was fine with me. Driver called, give his cell number. I was able to communicate with him about time duration on the trip. Driver had a break down,which prevented the earlier arrival. Driver called to inform me of break down, and gave me a new estimated time Read more ....
Brandon Brown on Sep 2nd 2011
5
I tried 3 other "brokers" and noone even showed up. Michelle and Jeff were so very helpful. The price was more than competitve, customer service is top knotch. I wont use anyone else! Read more ....
Faith on Aug 21st 2011
0
This was an all over bad experience. They tell you it could take "up to 7 BUSINESS days" for the car to be picked up. Well, 7 business days was actually 12 days which was a lot longer than I anticipated. Well, on the 7th business day they started getting really rude. They would put me on hold for 55 Read more ....
Bob Davis on Jun 30th 2010
5
I have been using united roads for over 3 years now. They move all of our vehicles. Barbara, Barbie and Thomas are all top notch. Never had 1 single issue with this company, they have moved over 50 vehicles for us. No hesitation in having a transaction with them. Highly professionals! THANKS GUYS!! Read more ....
Sophie Wu on Apr 19th 2010
4
Transport was quick and efficient of an expensive vehicle. Really appreciate the low cost and wonderful sevice. Driver was very professional. No damage to vehicle at all. Picked up vehicle 2 days later than was quoted on the phone but delivered vehicle on time so that was even better as less time on the truck. Ordering was simple. Read more ....
Laz Alonso on Dec 29th 2009
4
Everything from start to finish went good. Driver kept in touch as he neared us and I picked a drop off convient for him.the driver took excellent care and was very courteous and friendly. Read more ....
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