United Road
Overall Rating : 4
-
10701 Middlebelt, Romulus, MI, 48174
Description
Our mission at United Road is to provide the highest standard of automobile transport services in the industry to our customers on a local, regional and national basis. At United road, we promise to communicate to our vendors and customers in a timely manner, concisely and honestly. We will remain flexible in servicing our customer's needs in an expedient and cost efficient manner in order to exceed their expectations while creating long term and positive relationships.
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United Road has a total of
102
reviews and overall rating of
4
out of 5 till date.
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Evaluation Criteria For Awards
United Road Reviews
Megan Price on Jul 5th 2025
4
Everything went according to plan with timely updates and safe vehicle handling. Read more ....
Steven Park on Jul 6th 2025
5
Early pickup and regular updates ensured a smooth and efficient delivery experience. Read more ....
Rebecca Owens on Jul 7th 2025
4
Communication was clear and the delivery followed the timeline exactly as planned. Read more ....
Daniel Kim on Jul 8th 2025
5
Pickup occurred early and everything moved efficiently. Delivery was safe and stress free. Read more ....
Laura Bennett on Jul 9th 2025
4
Updates were consistent and delivery arrived on time. The vehicle was handled with care. Read more ....
Jason Patel on Jul 10th 2025
5
Early pickup and careful handling made the process easy. Delivery was smooth and well coordinated. Read more ....
Hannah Moore on Jul 11th 2025
4
Everything stayed on schedule with steady updates. The vehicle arrived safely and exactly as promised. Read more ....
Michael Turner on Jul 12th 2025
5
Pickup was early and communication stayed clear throughout the process. Delivery was fast, safe, and completely hassle free. Read more ....
Elena Popov on Nov 27th 2025
5
Pickup on time, tracking clear and car arrived early without any problems. Very organized experience from start to finish Y Read more ....
Rohan Gupta on Nov 23rd 2025
5
Driver punctual, consistent alerts and early safe delivery. Very dependable and professionally handled Y Read more ....
Nina Horvat on Nov 19th 2025
4
Pickup smooth, tracking steady and delivery arrived early in great condition. Entire flow handled very well Y Read more ....
Jakub Nowak on Nov 15th 2025
5
Driver timely, updates continuous and delivery early with no issues. Support team excellent and very responsive Y Read more ....
Paula Herrera on Nov 11th 2025
5
Pickup completed smoothly, real-time alerts accurate and delivery early with no damage. Great service overall Y Read more ....
Armin Gül on Nov 8th 2025
4
Driver friendly, pickup executed on time and delivery early without problems. Support team handled everything calmly Y Read more ....
Zoe Barrett on Nov 4th 2025
5
Pickup as planned, communication excellent and car delivered early in perfect shape. Excellent coordination throughout Y Read more ....
Victor Ramos on Oct 28th 2025
5
Driver gave accurate updates, arrived on schedule and delivered early without damage. Smooth coordination from support Y Read more ....
Aisha Khan on Oct 23rd 2025
4
Pickup punctual, tracking steady and delivery early with no problems. Support made everything simple Y Read more ....
Olivier Brun on Oct 19th 2025
5
Driver punctual, updates clear and early delivery with car in great condition. Entire process smooth and stress-free Y Read more ....
Sienna Cooper on Oct 14th 2025
5
Pickup time accurate, driver updates detailed and delivery early without any issues. Very professional overall handling Y Read more ....
Ivan Kovac on Oct 11th 2025
4
Driver communicated perfectly, pickup smooth and delivery early in perfect shape. Entire experience dependable and nicely coordinated Y Read more ....
Leila Farouq on Oct 6th 2025
5
Pickup punctual, communication consistent and early delivery without damage. Strong support follow-up made everything simple and easy Y Read more ....
Marco Alvarez on Oct 3rd 2025
5
Driver polite, timing accurate and delivery earlier than estimated. Very organized and reliable service overall Y Read more ....
Chloe Grant on Sep 22nd 2025
4
Pickup well handled, updates regular and car delivered early with no damage. Coordination from support kept everything stress-free Y Read more ....
Samuel Wright on Sep 16th 2025
5
Driver on time, communication solid and delivery early without problems. Entire service dependable, smooth and well managed Y Read more ....
Nadia Petrov on Sep 11th 2025
5
Pickup smooth, updates continuous and car delivered slightly early with no issues at all. Very professional handling from beginning to end Y Read more ....
Leo Andersen on Sep 9th 2025
4
Driver gave steady updates, pickup on schedule and car delivered early in clean perfect condition. Support team responsive throughout Y Read more ....
Hana Lee on Sep 4th 2025
5
Pickup easy, communication steady and delivery early without damage. Entire process well coordinated and stress-free Y Read more ....
Carlos Benitez on Sep 1st 2025
5
Driver respectful and punctual, updates consistent and car arrived earlier than expected. Very smooth and dependable overall service Y Read more ....
Mila Johansson on Aug 23rd 2025
4
Pickup executed accurately and delivery arrived early without issues. Driver communication and support assistance were both excellent through the entire process Y Read more ....
Omar Hassan on Aug 19th 2025
5
Driver followed schedule precisely, updates steady and car arrived early safely. Smooth experience with strong coordination from the support team Y Read more ....
Ella Schneider on Aug 11th 2025
5
On-time pickup, excellent driver communication and early delivery with no damage. Support kept everything simple and clear throughout Y Read more ....
Rafael Costa on Aug 7th 2025
5
Pickup smooth, updates consistent and delivery completed early with zero issues. Entire process reliable, calm and handled very professionally Y Read more ....
Freya Laurent on Aug 3rd 2025
4
Driver polite, timing accurate and car delivered earlier than estimated without damage. Support made everything organized and easy from start to finish Y Read more ....
Jonah Blake on Jul 29th 2025
5
Pickup arranged precisely, driver gave excellent updates and car arrived early in perfect condition. Whole process hassle-free and well coordinated by the support team Y Read more ....
Ayla Demir on Jul 21st 2025
5
Driver communicated clearly, pickup done exactly as scheduled and delivery arrived early with no issues. Support helped throughout, creating a dependable and smooth transport experience Y Read more ....
Mateo Ricci on Jul 18th 2025
4
Pickup executed on time, friendly driver with reliable alerts and car delivered safely slightly early. Support team coordinated paperwork well providing a steady and positive overall delivery experience Y Read more ....
Sofia Martins on Jul 12th 2025
5
Driver arrived on schedule, shared accurate tracking updates and the vehicle delivered early without any damage. Entire process smooth, organized and handled with great care from start to finish Y Read more ....
Liam Novak on Jul 8th 2025
5
Pickup planned well, driver polite with constant updates and vehicle delivered early safely without any issues. Support team coordinated everything smoothly making the whole experience simple, dependable and stress-free Y Read more ....
Thomas O on Aug 10th 2022
5
Abe Pilkington was our contact and point man handling all aspects of pickup and delivery. He did a splendid job and was a pleasure to work with. We were very happy with the service, and with the care of our car. United was very easy to work with regarding pickup and delivery. All around good experience. Read more ....
Jacke S on Jun 7th 2022
0
I had no transport show for three vehicles. Rep lied and never had a carrier assigned. Had to drive one vehicle myself at last minute over 1500 miles. They tried to say it was the rep. The supervisor Mary said she would put her best rep on the remaining load of two vehicles. Never received a quote! Worst lack of Read more ....
Jesse M. on Dec 3rd 2021
4
Excellent communication from very friendly representatives. We were updated every day as they let us know the status of our new van. Driver was prompt, courteous, and professional. Vehicle arrived in perfect condition. Would definitely use them again. Thank you so much! Read more ....
Nick J. Ventura on Feb 13th 2017
5
Concerning a Chevrolet SSR. I I got a Quote quick. Rep. worked with me and kept the quote active longer to give us time to drive 2 days to the car lot, look the car over and decide whether or not to buy it. After buying the car we called back and told Rep. we bought it and completed Read more ....
John R on Sep 10th 2015
0
Did business with United as Autolog. Delivered car damaged with $1700 of repairs. After runaround for 45 days, received check for $500 saying that is the limit of their liability and additional insurance was avaialble. As a 9 year customer I was never told about addtional insurance and I think I should have been. Will never use them aain. Read more ....
oscar on Sep 9th 2012
1
this company looted my vehicle..they stole all my personal items and car arrived scratched and window damaged. i wish I had read all the negative reviews about them before using them. they go by a variety of different names including Alaska transport and autolog as well as united road transport. BEWARE! when I called to complain, no manager would come Read more ....
Diane on Jul 30th 2012
5
My car was picked up one day earlier than quoted by broker, which was fine with me. Driver called, give his cell number. I was able to communicate with him about time duration on the trip. Driver had a break down,which prevented the earlier arrival. Driver called to inform me of break down, and gave me a new estimated time Read more ....
Brandon Brown on Sep 2nd 2011
5
I tried 3 other "brokers" and noone even showed up. Michelle and Jeff were so very helpful. The price was more than competitve, customer service is top knotch. I wont use anyone else! Read more ....
Faith on Aug 21st 2011
0
This was an all over bad experience. They tell you it could take "up to 7 BUSINESS days" for the car to be picked up. Well, 7 business days was actually 12 days which was a lot longer than I anticipated. Well, on the 7th business day they started getting really rude. They would put me on hold for 55 Read more ....
Bob Davis on Jun 30th 2010
5
I have been using united roads for over 3 years now. They move all of our vehicles. Barbara, Barbie and Thomas are all top notch. Never had 1 single issue with this company, they have moved over 50 vehicles for us. No hesitation in having a transaction with them. Highly professionals! THANKS GUYS!! Read more ....
Sophie Wu on Apr 19th 2010
4
Transport was quick and efficient of an expensive vehicle. Really appreciate the low cost and wonderful sevice. Driver was very professional. No damage to vehicle at all. Picked up vehicle 2 days later than was quoted on the phone but delivered vehicle on time so that was even better as less time on the truck. Ordering was simple. Read more ....
Laz Alonso on Dec 29th 2009
4
Everything from start to finish went good. Driver kept in touch as he neared us and I picked a drop off convient for him.the driver took excellent care and was very courteous and friendly. Read more ....
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