Brook review for Evergreen Auto Transport

Complete Review details by Brook
  • Posted By :   
  • Posted On :   
  • Posted From :   Arizona
  • Review Title :   DO NOT USE EVERGREEN
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   510579
  • Origin :   Alaska
  • Pickup :   Never
  • Destination :   Arizona
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I made the mistake of using evergreen auto transport to ship my vehicle from Anchorage,Alaska to Arizona and have had nothing but rude people who have not been able to give me an honest answer from the the point that evergreen was paid. I have been given the run around, told that a lot of mistakes were made on there part and they are not sure why, the woman helping me in the begining was fired before she could complete my order but after she took my money. The evergreen supervisor I was speaking with after that told my sister (the person dropping the car off for shipping) the wrong location 3 times and was not even sure who the company was receiving the vehicle.No one at the port including the guard at the gate had ever heard of evergreen auto transport. I received an email stating my vehicle had been picked up 10/08/2010 in Tacoma and was going to be delivered to me in Arizona 10/15/2010. On 10/14/2010 I received an email saying the vehicle was being picked up 10/15/2010 (from Tacoma) and delivered to me 10/20/2010 (in Arizona). When I called to ask what was going on, no explanation was given except another mistake was made. I asked who owned the company and was told thats private and I was not allowed to have that information and "amy" the "manager" was ther last and highest person I could talk to. (which was the rude person I had been talking to)I should of asked around and went with a known company. Hope this helps when you are choosing a auto shipper. DO NOT USE EVERGREEN!!!!

Total Review for Evergreen Auto Transport  : 27      View All