review for Evergreen Auto Transport

Review Description

The representative who handled my contract I think was named Linda. I called more than 4 weeks prior to needing their service of transporting my vehicles across the country. Linda quoted me a price that beat all their competitors pricing, unfortunately Evergreen Auto Transport didn't come through with their end of the deal. Linda also told me if I paid in full by credit card, she would also be able to get an even bigger discount for me. So I paid a total of over $1,600. I authorized her my digital signature and she wrote up the contract to include pick up time and date of my two vehicles. 5 days prior to my scheduled/contracted pick up date, I contacted Linda to make confirmation. She told me they were still working on finding me a company to do the dealer. It was then I realized they were just the brokers! 3 days prior I contacted her again, and still they did not have a contracted company. I was starting to get very concerned because not only was I trying to move my vehicles, I was also moving my entire family and all our belongings. 2 days prior to scheduled/contracted pick up of my vehicles and still Evergreen did not have anybody. They kept telling me not to worry and that somebody would be there for me. 1 day prior and still nothing. I asked to speak to a supervisor, but she was equally as useless. Finally the day of pick up, Evergreen still DID NOT have anybody to pick up my vehicles. They caused me a lot of undue stress and I finally went with another company. The other company found me a contracted licensed truck company to pick up my vehicles within 15 MINUTES!!!