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Official-Auto-Transport

Official Auto Transport

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Overall Rating : 4 

P.O. Box 144161, Coral Gables (Miami), FL, 33114

 :  305-749-6501 305-749-6543
 :  Location map
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MC Number
MC-595775
Type
Broker
BBB Rating
Aggregate

Description

A top-notch auto shipper with A-1 customer service and inexpensive prices. Don't be mislead. Our happy customers far out number our unhappy customers. We have shipped 2,757 cars since we started receiving reviews here on this site and our happy customers vastly outnumber our rare unhappy customers. We can't please everyone 100%, but we certainly try! Its just very difficult getting them to leave a positive review. Of the 2,757 customers we have had in that time, only 23 have left negative reviews. That is only 0.83% of our recent overall business. Logically thinking we could not be in business if 50% of our customers were unhappy and were refunded or did charge backs. We are looking forward to
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Official Auto Transport has a total of 31 reviews and overall rating of 4 out of 5 till date.
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Evaluation Criteria For Awards
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Central Dispatch

CD score :98.1% CD ratings:375

TRS

Official Auto Transport Reviews

Rating 5
Safe and reliable transport, polite driver, car delivered slightly early without damage. Support coordination across documentation and handoff ensured dependable and stress-free overall process. Read more ....
Rating 5
Trusted scheduling, driver polite with accurate updates, car delivered slightly early. Support team managed documentation and handoff efficiently making transport process stress-free and dependable end-to-end. Read more ....
Rating 5
Professional handling, polite driver alerts, car picked up on schedule, loaded safely and delivered slightly early. Support coordination and handoff handled efficiently making process stress-free and reliable. Read more ....
Rating 5
Reliable scheduling, driver polite and alert, car picked up on time, loaded safely and delivered slightly early. Support team coordinated documentation and handoff making full transport process stress-free. Read more ....
Rating 5
Smooth pickup, polite driver, accurate updates, car delivered slightly early without any damage. Support coordination across handoff and documentation kept the process reliable and stress-free. Read more ....
Rating 5
Professional driver communication, accurate updates, car picked up on time, loaded safely and delivered slightly early. Support managed documentation and handoff efficiently ensuring stress-free, reliable process. Read more ....
Rating 5
Dependable pickup schedule, driver polite and responsive, car loaded carefully and delivered slightly early. Support handled internal documentation and final handoff making full process stress-free and reliable. Read more ....
Rating 5
Supportive scheduling, driver polite, accurate updates, car delivered slightly early. Documentation and handoff managed efficiently making full transport process smooth and stress-free overall. Read more ....
Rating 5
Clean pickup, polite driver, accurate updates, car delivered early without damage. Support coordination across documentation and handoff ensured dependable end-to-end process. Read more ....
Rating 5
Fast scheduling, polite driver, car loaded safely and delivered early. Support team coordinated paperwork and handoff efficiently making full process reliable and stress-free. Read more ....
Rating 5
Safe and timely pickup, polite driver, car delivered slightly early without damage. Support handled documentation and final handoff smoothly making transport process dependable and stress-free overall. Read more ....
Rating 5
Trusted scheduling, polite driver, accurate updates, car picked up on time, loaded securely and delivered slightly early. Support team handled documentation and handoff efficiently ensuring smooth and reliable transport. Read more ....
Rating 5
Professional driver alerts, accurate updates, car loaded safely and delivered slightly early. Support coordination and handoff handled smoothly making full process reliable and stress-free. Read more ....
Rating 5
Reliable scheduling, driver polite with accurate updates, car picked up on time and delivered slightly early. Support team managed documentation and handoff efficiently ensuring a stress-free process. Read more ....
Rating 5
Smooth pickup and delivery, driver polite and accurate. Car loaded safely and delivered slightly early. Support coordination ensured process was reliable and stress-free overall. Read more ....
Rating 5
We were very pleased with the professionalism displayed by E & R Auto Transport and their preparedness. They instilled confidence in us from our first meeting and (when asked) fully explained the process involved and gladly answered any of our novice questions.As promised, the vehicle was held one day, without charge, as it arrived just prior to us. We highly Read more ....
Rating 1
Horrific experience. They promise to drop your car off with doorr to door service but who knows when the drop of will actually occur. They keep my car for a week longer than promised. The worst part was that it turns out the car had been sitting in a warehouse for multiple days. I expressed the urgency of obtaining my Read more ....
Rating 1
Julian is a liar and a cheat- he made what he called an honest mistake and overcharged me $50 more than he should. He said he would refund the money but has not answered my phone calls/emails inquiring about the refund. More on this later. Read more ....
Rating 4
Sam Green came to our rescue when we were in a pinch from another company canceling on us. We had booked to have our vehicle shipped from SF to Portland with another company (SF auto Transport/USA Auto Transport), but one day before our move, they cancelled the job. Fortunately, we were able to find Sam who hustled, worked his magic, Read more ....
Rating 5
Onassis did their best to get my car transported within my requested time frame, and kept me appraised of the status of transport throughout the process. They did exactly what they agreed to and were transparent about the process. Read more ....
Rating 5
Onassis did their best to get my car transported within my requested time frame, and kept me appraised of the status of transport throughout the process. They did exactly what they agreed to and were transparent about the process. Read more ....
Rating 0
Issue: Untrusting Julien Jones (Official Auto Transport) mis-quoted us and we were forced to pay the driver more. Then when Julien Jones (Official Auto Transport) PROMISED a refund of the overage, he never kept his promise. We were overcharged by $100 because Julien said we owed 700 to the driver, but the driver was told by Julien Jones (Official Auto Read more ....
Rating 0
Julien's quote of $605 to transport my car from NJ to FL was one of the lowest out of what seemed like 100 emails I received. After reading through mostly positive reviews I decided to go with Julien and Official Auto Transport. However, I did called Julien and insisted on paying the full amount with my Amex, which he agreed Read more ....
Rating 5
First time I ever shipped a vehicle and didn't have any idea of what will happen. This auto shipping concern helped for the first time and made me satisfied with the process. I had a very good feeling with them; through their confident speech. Felt so comfortable. They continuously communicated with me about the process. It's so good!! Transaction must Read more ....
Rating 5
Since we were moving across the country, it was fundamental that we have our car picked up before we left! They offered us a Quick service. And immediately taken necessary steps to transport my car and our car was picked up the very next day. The driver was accommodating and got our car there quite quickly, with no problems. Thanks Read more ....
Rating 4
I researched different carriers for my auto transport and Official Auto Transport quoted the lowest price. Staffs were always available and courteous and they were always reachable when I needed to speak to them. The driver who picked up the Vehicle was very professional throughout the entire process. My Vehicle was picked up & delivered on the specified dates Read more ....
Rating 4
It was my first time to have my auto transported so I was a little concerned about shipment. We picked service based on the honest information supplied in the information section of the website and I am glad that I used this company for shipping my new car across the country.They found me a great carrier and delivered on all Read more ....
Rating 4
I spent several days researching companies to transport my vechile as I was moving out of state.My friend refered me this company.Driver was very honest, friendly and knowledgable and updated the status of my car. Everyting went smoothly from beginning to end and the cars were delivered in good condition.The driver had an extra battery and extra gas and got Read more ....
Rating 4
I was pleased with the overall experience of this transaction. The price was compatible to other companies .Driver made us feel very comfortable about the security of our car and it's arrival. They were Very friendly and knowledgeable about the business. I would definitely recommend Official Auto Transport to all my friends and family. Great job, Great service, Great price Read more ....
Rating 3
The price was great. I will definitely call you in the future for all my transporting needs and will recommend your company to all my friends. .Great Job! and once again Great Customer Service! Read more ....
Rating 4
This was a great experience with Old School Transport, very honest, very professional, the truck driver picked up my car and he was very careful with everything, you could tell he is dedicated to the service. Everything went extremely well and efficient .I would do a commercial endorsement for this company and would recommend them to friends, family everybody. Read more ....

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