Jenny M review for Rite Way Auto Transport

Complete Review details by Jenny M
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   This was a frustrating experience.
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

They seemed very organized, gave a quote, sent an agreement via email. Then days and days go by with them "working on it". I periodically checked in and got aggressively told "you have to be patient". Eventually I got fed up and found another company. The other company was cheaper, got the car picked up the next day, and my car was in my hands just 4 days after my first call. When I called to cancel with Riteway, the agent was rude, and hung up on me at the end saying "great, I will cancel. Less headache for me." DO NOT USE.

Total Review for Rite Way Auto Transport  : 38      View All