Jazz N. review for Regal Transport

Complete Review details by Jazz N.
  • Posted By :   
  • Posted On :   
  • Posted From :   Virginia
  • Review Title :    I did not get a response.
  • Star Rating :   
  • Rating:   2 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

The only reason they received 2 stars was because my cars arrived intact. The female dispatcher hated her job and was very nasty every time we spoke. When I booked thru my moving company, they told me there was be a deposit taken out the next day. It came out the same day and I put a fraud alert on my card and it was cancelled which added to the hassle. Then they shipped my cars early and I had to have them stored for a day which increased my costs. I found out that they are the broker that gets the deals, gets paid but gets another company to do the actual transport. When I called to see if they could pay the storage costs since I told them the first available day that I could receive my cars I did not get a response. I would not ever use them again.

Total Review for Regal Transport  : 5      View All