Caya W review for Q Auto Transport

Complete Review details by Caya W
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   definitely a better experience
  • Star Rating :   
  • Rating:   3 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Average
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Average
  • Overall Customer Service :   Average

Review Description

We booked this company to ship FOUR cars from California to Florida. Originally the first shipment for the first two cars came 2 days earlier than planned and it was very difficult to reschedule. Once they were able to reschedule, the pick up of the first set of cars was THREE days late. I was told that the driver would call me once they had get close to our home. I waited and waited and waited for three days. McKayla at the dispatch center was very helpful and professional. She answered all of my calls and had great communication with me. She was having a difficult time finding drivers traveling to Florida but she was able to do it, unfortunately the drivers were not as pleasant, she even connected me with one of the owners of the shipping company. I must say, they did deliver my first set of cars safely and within the first estimated time of arrival. My second set of two cars was definitely a better experience.Right on point. Would I ever ship with them again? Hard to tell, based on my second shipment I probably would.

Total Review for Q Auto Transport  : 15      View All