JenniferS review for Eagle Auto Transport

Complete Review details by JenniferS
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  • Posted On :   
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  • Review Title :   moderate transport services
  • Star Rating :   
  • Rating:   2 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Average
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Gave 2 stars because our van did arrive the destination. Poor communication, they never proactively communicated with me, I have to call/text when pick up day was approaching only to find out pick up will be late. Late pick up and late delivery, arrived 5 days after estimated date, due to "truck broke down" -- only found out when I reached out the day before original delivery date. I had to text them every day to ask for updates, and my Ipass was charged, no response when asked them about it. They also did not give a heads up about removing the ipass.

Total Review for Eagle Auto Transport  : 18      View All