Kristyn Floyd review for Budget Auto Shipping

Complete Review details by Kristyn Floyd
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   DO NOT USE!!! LAIRS!!
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   197074-XC
  • Origin :   Virginia
  • Pickup :   Late
  • Destination :   California
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

do not use this company!!! this has been the most frustrating experience. we have been lied to for 30 days. our car was picked up in va... three days late. we were told that our car would be delivered within seven to 10 days. there have been so many lies told to us by alex that i can't even remember them all. at one point we were told that the driver fell off the truck in texas and someone else had to pick up our car. that was about day 15. at that time we were told it would be two to three more days. didn't happen. at one time we were told the driver was in califo rnia delivering cars to the port and we were next. stayed home waiting.. didn't happen. then we were told the driver was delivery cars in compton and he would be delivering to us that evening... needless to say i stayed home but no car. alex literally lied to us on a daily basis. now here we are on day 30. we finally hear from the driver. so we got the driver, larry, and alex on a three-way call. larry claims he picked our car up in north carolina not texas. there are too many lies to recount. no one wants to take responsibility for the horrible service but they all want to get paid. and guess what they have our car. very bad business. we've asked to speak to the owner, but whoever that person is they do not care enough about the client to call. you have been warned!

Total Review for Budget Auto Shipping  : 8      View All