Brenden O'Neill review for AmeriFreight

Complete Review details by Brenden O'Neill
  • Posted By :   
  • Posted On :   
  • Posted From :   Illinois
  • Review Title :   When promptness, professionalism, and punctuality carry weight, make sure you book with AmeriFreight
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   921224599-ZK
  • Origin :   Idaho
  • Pickup :   Early
  • Destination :   Illinois
  • Delivery :   Early
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

Like many people out there, I was unbelievably skeptical about hiring a transportation company to move my car from Idaho to Illinois. Not only is a car a large investment, but there is no way they would take care of my vehicle the way I would. To make matters worse, my brother had just purchased a car in Illinois and needed it shipped to California. The company he hired decided they wanted more money and would not release his car until he paid an extra $1,500. These were all the ideas flying around in my head before I decided on AmeriFreight. One can only imagine how nervous I was to book this trip for my beloved car. I read all the reviews, but I kept saying to myself, how could you trust a review? Boy, was I beyond ecstatic to find out all my worst nightmares of what could happen were just that, nightmares! The employees at AmeriFreight calmed my nerves every time we spoke on the phone and helped make this anxiety-ridden experience simply pleasurable. I was quoted it should take about 7-10 days for my car. Imagine my surprise when the driver called after two days to say he will be delivering it in 1-3 days. He asked when would be the best time to drop it off (either morning or afternoon), called to update me on his status when he said he’d call, and let me know a storm came in while he was driving through the Rockies and may be delayed. I was beyond floored at the professionalism of AmeriFreight and the driver. The second my car was delivered AmeriFreight contacted me to see how my experience was. I would not only recommend this company to friends and family, I would insist on using them in the future. In this day and age, it is rare to find a company who actually cares for their clients; I am happy to say AmeriFreight is that company.

Total Review for AmeriFreight  : 790      View All