Wendy Walker review for Alena Enterprise Inc

Complete Review details by Wendy Walker
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  • Review Title :   CARBEWARE: VEHICLES DELIVERED LATE AND DAMAGED, ALENA WON'T PAY
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   Connecticut
  • Pickup :   On Time
  • Destination :   Texas
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Our two vehicles were supposed to be delivered within 5-7 days, however it took 9 days, costing us an extra $50 for a rental car. The vehicles were delivered to a parking lot near my house and were completely covered in road salt. The driver insisted that I sign a waver stating that the vehicles were in good condition although I pointed out that I could not adequately inspect them because of the salt. When I got home and washed the salt off my car, I discovered damage to the rear quarter and rear bumper of my vehicle. Alena enterprises refuses to acknowledge responsibility for the damage, because I signed the bill accepting the vehicles, although I have "before" and "after" photos proving the damage. Beware of this company.

Total Review for Alena Enterprise Inc  : 12      View All