Mark M review for Towing Santa Clarita

Review Description

Found them via Google. Gave them my location on 405 freeway at Rinaldi and my destination 13 miles away to a tire shop on Sierra Highway in Canyon Country. Was quoted $149, asked to leave a credit card for deposit and was told I could pay driver or just bill the card....and the driver would be there in 20 mins. Fast forward nearly an hour later, the driver showed up. He was professional and had my truck on the flatbed quickly. We drove to the tire shop, he unloaded my truck then asked for payment. He was shocked when I told him to just bill the card on file. He stated that they did not do that and that I needed to pay him directly the amount of $300. When I asked why it was double the price I was quoted, he stated things like I was on the "freeway", something about tying down and other random things. It is apparent they subcontracted that tow as the name on the truck did not match Santa Clarita Towing nor did it match the company name from the confirmation text I received. Be very careful if you hire them I am quite certain you will pay a lot more than you are quoted.