Angel A. review for the auto transport group

Complete Review details by Angel A.
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   strongly recommend ATG
  • Star Rating :   
  • Rating:   4 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

We had our 2010 Toyota Yaris shipped from Puerto Rico to California. We decided to use ATG and we were glad we did. We worked with a great representative by the name of Anthony. Anthony helped us with the entire process from pickup to delivery. We did experience a slight issue. When I requested from ATG the final amount due in order to have a cashiers check ready, I was informed that it would be $900.00. When the vehicle arrived in FLA. The transport driver called me and told me that it would be another $50.00. Here is when I began to worry... I started to think that these guys were going to nickel & dime me all the way through. I immediately called Anthony of this unplanned fee.. He quickly sprung into action and took care of the fee by crediting my card. I did make the MO out for $950.00 knowing that I was credited the 50.00. Anthony was a great representative to work with and I strongly recommend ATG on any vehicle transport. Yeah, I read the last review as far as not returning calls. It also happened to me, but eventually they will reach out and not leave you in the dark.. Thanks ATG! Sincerely, Angel A.

Total Review for the auto transport group  : 21      View All