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Pettit Family Auto Transport - Review
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Submitted by
Leslie
from
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Subject
: Excellent Customer Service And Transport Experience
I would highly recommend this company to anyone looking to ship a car. They were able to find a carrier for my car within an hour and a half of my call. Michael was very professional from start to finish. There was no damage to my car, which was my biggest concern because of horror stories I have heard. Pettit Family Auto Transport will take care of you!!! (more)
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Sent : 11/03/23 ,05:55:46 AM
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Submitted by
Mike
from
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Subject
: Reliability
I was referred to Pettit Family Auto Transport by a friend, who has used the company to transport his vehicle between NY and Fla several times. I received excellent service. They the whole process to me, so I would better understand what to expect. My vehicle was picked up on date promised, and I was given the name and number of the carrier and the driver. Really pleased (more)
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Sent : 09/06/23 ,11:19:59 AM
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Submitted by
Mike
from
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Subject
: excellent service
I was referred to Pettit Family Auto Transport by a friend, who has used the company to transport his vehicle between NY and Fla several times. I received excellent service. They the whole process to me, so I would better understand what to expect. My vehicle was picked up on date promised, and I was given the name and number of the carrier and the driver. Really pleased (more)
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Sent : 02/21/23 ,11:37:23 AM
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Submitted by
Sy S
from
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Subject
: Delivered Everything Promised
My price was not the cheapest, but far from the most expensive. I chose this Company because I had a good gut feeling about Mike, the owner. Everyone else talked about how fantastic their company was, but knocked everyone else. Mike did not do that. He told me about his company and what he would promise in the way of service. He was always accessible and he gave me honest responses.
I will use Pettit Family Auto Transport again and without any hesitation. I understand that the broker does not drive the truck and that certain things are out of their control, however I have no issues whatsoever with this company. I am a very pleased customer. No relation to him and I never met him in person. (more)
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Sent : 10/11/22 ,09:14:13 AM
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Submitted by
Mike
from
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Subject
: Reliability
I was referred to Pettit Family Auto Transport by a friend, who has used the company to transport his vehicle between NY and Fla several times. I received excellent service. They the whole process to me, so I would better understand what to expect. My vehicle was picked up on date promised, and I was given the name and number of the carrier and the driver. Really pleased
(more)
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Sent : 04/11/22 ,04:32:43 AM
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Submitted by
Mike
from
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Subject
: Reliability
I was referred to Pettit Family Auto Transport by a friend, who has used the company to transport his vehicle between NY and Fla several times. I received excellent service. They the whole process to me, so I would better understand what to expect. My vehicle was picked up on date promised, and I was given the name and number of the carrier and the driver. Really pleased (more)
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Sent : 12/03/21 ,01:19:25 AM
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Submitted by
Amanda
from
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Subject
: Fast and Easy
This was a very fast and easy transport. They were a little higher then the rest of the companies. Recommend this company to anybody who wants a nice easy transport (more)
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Sent : 09/17/13 ,10:28:46 AM
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Submitted by
William
from
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Subject
: Great Company
Found this company through uship and have never been so pleased. This is an industry that I have had a lot of experience with and has caused me multiple headaches. This company is different and does not waste your time. Pettit got the first order of one car and had it picked up the next day so I gave them an order of 8 cars and Pettit told me a day or two on pick up at the price requested. To my amazement all eight vehicles were picked up that same day!! Needless to say, I have found me new transport provider. (more)
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Sent : 09/04/13 ,11:13:14 AM
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Submitted by
Richard Donnell
from
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Subject
: This Company Knows Customer Service
Ended up getting a ton of quotes from entering my info into a website. After calling around and looking at the companies Pettit was in my top 4. After looking at the reviews on this website, I found that Pettit may not have had the best reviews but their reviews seemed to be authentic. They were extremely professional, kind and answered the phone almost every call. They remember your name and are very kind via phone, email or text message. This truly is a family business and this company sure knows how to treat a customer. They did have a higher price for most but after using this company I will pay a little more every time to have a great exp. Please use this company if you want a easy job after hearing so many bad things about this industry. Thanks MIKE CARLA and GRACE!!! (more)
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Sent : 08/10/12 ,13:09:53 AM
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Submitted by
Todd LaVelle
from
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Subject
: A , Exceeded expectations
I called Mike Pettit for my auto transport based on a recommendation and all was A and flawless. Transaction was simple, his organization accepted my credit card and kept me up to date through the delivery process. (more)
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Sent : 07/30/12 ,21:20:23 AM
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Submitted by
Sy S
from
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Subject
: Excellent Service
I had many quotes and Pettit's was a little below the median, but not the cheapest and far from the most expensive. I chose Pettit because I felt that the owner, Mike, was being honest with me and that his promises were not unreasonable. I was right. He delivered on everything he said that would happen what I can expect. I couldn't ask for anything more than that. I will use this service again without any hesitation. I am not a relative of his and I have never met him in person. (more)
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Sent : 01/18/12 ,16:48:26 AM
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Submitted by
Nick Swisher
from
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Subject
: Very Good
Very easy to talk to. Needed my Cadillac shipped cross country from California to Florida and needed it to be enclosed. Mike was a little higher than most but I put my faith in him. He delivered and he delivered big getting the car set up for pick up the next day and had delivery 2 days before promised date. We all have options but I say your safe with thiese guys. ; ) (more)
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Sent : 11/16/11 ,13:28:54 AM
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Submitted by
Eddie
from
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Subject
: Very professional
Thank you Mike for shipping our truck so quickly from Texas to Florida for us. Mike is a very honest and up front kinda guy and made us feel comfortable from the beginning with this process. Answers his phone and calls back when we leave a message. We really love to support family business and in this case no only supported one but made a long lasting relationship. He will spend time oin the phone with you and explain the process, even as late as 11PM on a Monday night. Mike was very upfront that there had been a few bad reviews and if we put a little faith inhim and agreed with his price all would go smoothly. He explained how a few customers wanted a lower price and were willing to wait and then when they're date came they got upset. Thats why my price is a little higher than the average, he said, and he was right. Whole process was a piece of cake (more)
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Sent : 11/09/11 ,13:02:29 AM
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Submitted by
Deb Corcoran
from
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Subject
: do not use this auto transport
i would advise anyone looking to transport their vehicle not to use the Pettit Family auto transport,,quoted in their ad:No Up-Front Deposits
100% Customer Satisfaction,
$125 was charged against my credit card, i was told in error and would be removed, never was, my credit card company had to recoup the money,,and i was zero% satisfied, the car was never picked up, and the owners dropped all contact with me, not even an apology, very shabby customer service. Do not use them, no matter how promising they sound, you will be sorry!! (more)
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Sent : 10/28/11 ,17:09:48 AM
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Submitted by
Adam
from
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Subject
: Good People
Petit Transport picked up and delivered my car on time. While their price was slightly higher than some other bids I received, I decided to work with them because they did what no other transport company was willing to do: share in the risk of any delay in receiving my vehicle (i.e. possible incurred rental car expenses). The owner of the company offered this benefit to me on the day that his wife was in labor in the hospital. He earned my trust by trusting me to pay our deposit after the fact, offering rental car vouchers if needed and stipulating these safety nets in our agreement. I asked for similar guarantees from the other 5 transport companies I spoke with, but Petit was the only one that stepped up to the plate and made it happen. (more)
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Sent : 09/05/11 ,23:53:13 AM
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Submitted by
Irene
from
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Subject
: Best Ever!! Please use this company!
Long story short, I booked with another company a month in advance. They never called me. I called them the day before shipping and they stated that the driver cancelled! By that time, I had already given them 100 dollars as a required down payment. I haven't heard from them since and its been 10 days! I called Pettit autotransporters and Mike immediately got me a driver. He worked with me on the price and offered me the same quote as the other company I had gone with before. It was great because he didn't lie to me and was honest. Also, considering the fact that my car was being shipped so far, I thought I wouldn't find anybody to help me but Mike saved my life! He understood that I was a college student and that I couldn't afford any extra fees. He even waved his commission in order to bring down my total since I was in a bind and had already lost money to another company. A lot of people are out to get your money but Pettit transporters is out to help people and do good business. My car was shipped the day after and arrived in Maine in less than a week! Thanks Mike! (more)
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Sent : 08/25/11 ,16:19:04 AM
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Submitted by
Jenna
from
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Subject
: Great Service
Moving is so stressful and I needed to get my car moved from Florida to California. I didn't have time to get the run around: I needed to find a fair and reliable auto transport broker in a hurry. Luckily I came across Pettit Family Auto Transport. Mike patiently answered all of my questions and got me a fair price. My car was moved promptly and what I thought was going to be the most stressful part of my move turned out to be a piece of cake! I would highly reccommend Pettit Family Auto Transport to anyone looking to move their vehicle and would gladly use their services again in the future. (more)
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Sent : 07/08/11 ,13:22:31 AM
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Submitted by
Kevin K
from
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Subject
: Fantastic
It was a normal, sunny Florida day when I received the call. I had to move back to NY for the summer. Desperately I searched for a means to transport my car. A 2001 Honda S2000. My baby, I could never let another person put their hands on it. How could I choose a transportation company that I could trust? Frantically, I sent emails galore. Like a golden egg amidst a sea of sand, Mike Pettit had contacted me and assured me of his guarantee that the utmost care would be taken of my vehicle. What was so great to make me take his word over others? Well, for one he beat out all other competitors prices by over 40%. He contacted me a week before the assigned date to confirm our schedule and to again reassure me of my concerns about drivers abusing my pride and joy. Well, Mike was right. The drivers came at the appointed time, and delivered the car to New York in two days. Two days! How incredible is that? The car arrived in pristine condition, as clean as I had delivered it. I did what everyone does when they let strangers take their cars and checked the mileage before and after, and they did not drive it other than on and off the ramp! They even complimented the car and had a nice conversation about various vehicles. After I returned home, Mike called and followed up on the service. What a great business this person runs. He has A+ service and I would highly recommend. (more)
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Sent : 07/07/11 ,21:03:08 AM
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Submitted by
Tommy
from
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Subject
: Great
Reliable, trustworthy, friendly and great customer service. Always get a decent deal and I never have to worry. Works with you. Very reachable by phone if you have any issues. (more)
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Sent : 07/07/11 ,19:04:57 AM
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Submitted by
Micky
from
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Subject
: Excellent Service
I would like to thank Mike Pettit for doing an amazing job with my mini van pick up. I was a little disheartened to hear how terrible this business truly is. I found Mike and will never let go of him! He not only got it picked up on time but also delivered EARLY!!! Thanks again Mike! (more)
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Sent : 06/08/11 ,20:01:44 AM
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