jeffrey johnson review for mayflower express direct auto transport

Complete Review details by jeffrey johnson
  • Posted By :   
  • Posted On :   
  • Posted From :   Texas
  • Review Title :   Not to be trused
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   Texas
  • Pickup :   Never
  • Destination :   Georgia
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Unfortunately I did not see these reviews nor did my sister-in-law prior to booking with Mike of Mayflower. My brother was returning from deployment, I had just found him a 74 Bronco on Ebay in Washington and needed to get it shipped. My sister-in-law received a quote from Mike for a total price of $700. I also received a copy of it prior to booking, I also asked for a receipt showing my downpayment of $200 and showing the COD of $500 balance to be paid to the trucker. The shipment was time sensitive as my brother was flying oversees to Texas and we were to drive the Bronco to his house in GA together so we needed it in a certain time frame and had a week of a buffer. Mike told us he already had a truck lined up and ready to pick it up. I made the deposit via credit card and did not hear from him for over a week, he blamed the hurricane that happened after the fact. It was late but it was their complete dishonest approach that was unacceptable. The Bronco was finally picked up and I eventually had contact from the driver. A day before the truck was to arrive the driver contacted me and reminded me that he was to collect $900, he stated that Mike posted the job for $900 not $550 and that I would not get my truck unless I paid $900. I tried many times to reach Mike and left messages, I only reached him when I blocked my number. I explained the situatino and he said that I should read the fine print because he is not responsible for what the driver's charge. I explained that he did not even post the job for $500 that he posted it at $900. He was just very matter of fact, didn't care, he also stated that he was also keeping my $200 credit card deposit. bottom line is that Mike is a disgrace to this country, I paid the driver $900 as it honestly appeared that the driver really had no idea what had happened. He also said he would be more than willing to support our position if necessary, well it is only a few hundered dollars so I disputed the deposit with my Credit Card company which they refunded me. I am not sure how companies like these are allowed to stay in business. Review Options

Total Review for mayflower express direct auto transport  : 78      View All