Evan review for knickerbocker Auto Transport

Complete Review details by Evan
  • Posted By :   
  • Posted On :   
  • Posted From :   
  • Review Title :   Bait And Switch
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I requested a quote on the website and asked for expedited service for more than two months from when I made the request. Eric Sailor called me and told me the rate would be significantly higher. When I asked why the website said something different he started becoming very irate and stating that I should have known the rate would be higher given the pandemic. I explained that the pandemic had been going on for a year and that the website should be updated. He then began criticizing me for booking through the website. He is also not a carrier as the website states, he is a broker- another falsehood. Worst experience I have had while planning for this move.

Total Review for knickerbocker Auto Transport  : 3      View All