Aaron A review for World Moving & Storage

Complete Review details by Aaron A
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   not satisfied with the service
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

We used World Moving and Storage and Crawford and Walker Customs Brokers, both in Auckland, for the move of our household art from New Zealand to the USA, including ancient and valuable Asian art, some over 2500 years old. Andrew Walker arranged to have a specialist come out of retirement (from the Auckland Museum) to special pack our goods. Unfortunately, several items were broken because they were carelessly packed; the specialist charged us directly for his services and then Crawford Walker tried to charge us again for the same services; their final bill was more than double the original quote; and they were very unpleasant to deal with when we attempted to get a fair shake. If it were not for the fact that we relocated to the States for cancer treatment, we would have sued them in NZ. If I had it to do over again, we would never use these companies for anything.

Total Review for World Moving & Storage  : 13      View All