Randi G review for TLC Auto Relocation

Complete Review details by Randi G
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   very helpful and responded quickly
  • Star Rating :   
  • Rating:   4 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Good
  • Knowlegeable :   Good
  • Hold Times/Promptness :   Good
  • Overall Customer Service :   Good

Review Description

This was my 2nd time shipping a car from Florida to Northern California. First time using AS-TLC. Jerry was very helpful and responded quickly to any phone messages. Nice and very personable person to do business with. Would have given 5 stars except there was one small problem. I wish as the "broker", Jerry kept up with the status of my car & the company transporting it. I was not informed that my car would be changing trucks in Southern California and due to a problem with the driver who was scheduled to drive it North, it sat at the company lot for 2 days. Both that company & AutoShippingTLC should have informed me about the situation. I called the original driver for an update, and he figured out where the car was. When I contacted Jerry he did agree the other company did not handle it right and expressed both our disappointment them.

Total Review for TLC Auto Relocation  : 10      View All