I have been staying in Florida for the chill months for about 5 years now. I have been using PLS for the last 4 years and each year I get the same excellent service and a very accommodating calendar. I have not at all waited over 4 days for my car and I can always call them to find out where my car is or ask any questions. They are a terrific company with great customer service! They do exactly what they say and give 100% satisfaction and I am pleased every time.