I had just purchased a new vehicle from a dealership hours away from my home. I wanted a trucker with an enclosed trailer, and my car picked up on a specific day. Although Number 1 auto gave me a window of when my car can be picked up, the assigned trucker picked it up fairly quickly. I was given the cell number to the trucker who picked up my car which was a nice thing. We kept in contact until my car was delivered. I would recommend using Number1 Auto Transport. I had a great experience using them.