NAO Auto
NAO Auto
1609 E HOLYOKE AVE,
Spokane,
WA,
99217
None
509-466-7849
http://NAOAUTO.com
Since 1999, NAO Auto Transport has been transporting vehicles to every city in the country and overseas. We offer competitive car shipping rates, friendly customer service, and an outstanding record of auto shipping satisfaction among our Satisfied Customers.
Overall Rating :
2
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NAO Auto
has a total of 16 reviews and overall rating of 2 out of 5 till date. If you are a customer of this company and want to share your experience click here to write a review. Writing a review about your experience with NAO Auto will help future customers make the right choice in using this company.
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NAO Auto Reviews
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These guys are horrible and unfair to the industry. While they intercept vehicles to prevent other transporters from picking up the load, they leave your car sitting in their company lot before it has a driver for that route. They lie to their custo0mers and overwork their drivers and have raggedy transport trucks. (more)
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Teshauna P.
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01/12/23
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Absolutely do not use this carrier my 1970 barracuda showed up with brake fluid on the roof from another car. I said something about it but the driver just rubbed it off and stated it was fine. He was in a hurry, and after waiting for my new pride and joy for about 20 days from Michigan he said sign (more)
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Tom Wright
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08/09/22
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Car was delivered in great condition and our delivery person stepan was excellent. We had a problem on our end during payment and stepan was patient while we took the time to get it sorted out. I wish the group was able to accept credit cards to make payment easier but other than that, I was completely satisfied and more (more)
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Jeremiah
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04/11/22
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Car was delivered in great condition and our delivery person stepan was excellent. We had a problem on our end during payment and stepan was patient while we took the time to get it sorted out. I wish the group was able to accept credit cards to make payment easier but other than that, I was completely satisfied and more (more)
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Jeremiah
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10/11/21
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Did not uphold contract signed. No inspection or pictures taken that were required. Very unprofessional. Took 12 days when should have been maybe 6/7. (more)
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Global AutoCarry, Inc. Teresa Kelly
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02/28/20
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Ian our driver was professional courteous and everything you could ask for.*****
Alex could use a little customer service etiquette, but Ian far made up for this. (more)
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Samantha Pryce
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11/12/19
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THIS WAS THE RUDEST COMPANY THAT I HAVE EVER DELT WITH!!! ALEX NEEDS A LESSON IN BUSINESS ETIQUETTE AND HOW TO CONTACT BUSINESS PROFESSIONAL. COMMUNICATION IS KEY TO A SUCCESSFUL BUSINESS TRANSACTION. NEVER SHOWED UP TO PICK MY VEHICLE AND AFTER I CANCELLED MY LOAD WITH THEM THYE STILL PICKED UP MY VEHICLE. I HAD TO CALL THE POLICE AND (more)
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AUTOSPACE
Date
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05/17/19
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My car was delayed by over 10 days. I kept contacting the dispatch department to figure out what was going on. First, he told me that there was something wrong in the shipping truck. Then he told me the driver had to order some parts for it. They only give you $25 per delayed day, which was not even close (more)
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Mina
Date
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09/05/15
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My car was delayed by over 10 days. I kept contacting the dispatch department to figure out what was going on. First, he told me that there was something wrong in the shipping truck. Then he told me the driver had to order some parts for it. They only give you $25 per delayed day, which was not even close (more)
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Mina
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09/05/15
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Picked up early...delivered early ..reasonable rates ..did a great job with 2 custom classics.
Couldn't have been easier.
Shipping 2 classics from Alaska all the way to Chicago made us very nervous but
these guys made our day. (more)
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Denny Hamann
Date
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09/04/13
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NAO auto shipped my car from Seattle to Pittsburgh for a competitive $950. Shipment was first delayed by one week, then "maybe two weeks, maybe more". Very inconvenient, but understandable for cross-country shipping. What was not understandable was that it is IMPOSSIBLE to reach them. Impossible to reach driver, dispatch, front office, anyone. They have phone numbers that are disconnected, (more)
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Daniel
Date
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07/09/13
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If I described all the problems I had with this carrier, I would have to write a book.
They changed the pick up date 4 times but NEVER contacted me. Then I inquired about getting another carrier. This 2nd carrier found my order(from kent, OH to Portland, OR) and found that NAO had increased the cost 225.00. Again, they did this (more)
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01/14/13
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I transported my 2012 Sentra through NAO Auto. The truck driver who delivered the Car was very rude. And they have put a dent on the front hood :( At the time of delivery, they said their insurance will cover it 100 percent. I have been contacting them for the Claim but there is no response at all. If you (more)
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Muthu
Date
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11/22/12
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I ordered a $65K car and had it delivered from Kansas to Texas. While the driver was backing my car out for another delivery, he hit a pole with my car. I filled out a form that described the damage in detail with the driver and he assured me they would take car of the damage. It (more)
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Michael Lattibeaudiere
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02/10/12
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I contacted classic auto express and found representative of this company to be very friendly, personable, fun to deal with and honest. I was given every detail of info I needed when I arranged the shipping of my car with NAO Auto. The pick up was arranged perfectly within the time period as expected. When the driver arrived at my (more)
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Richard Riddell
Date
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05/29/10
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NAO Auto was the transporter for my shipment, it was brokered through Specialty Mobile Systems. I was leaving the nation on short notice and needed to transport my vehicle to my parents for a year of storage. My car was picked up on my last day in town so I minimized the additional cost of renting a car. Vadim the (more)
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Bruno Campos
Date
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12/15/09
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