Rob F. review for GST Transport Systems

Complete Review details by Rob F.
  • Posted By :   
  • Posted On :   
  • Posted From :   New Jersey
  • Review Title :   Not satisfied.
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Average
  • Knowlegeable :   Good
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

On Wednesday 09/14/16 a GST bus driver almost ran over my four year old daughter. After my daughter exited the bus, she did not make it halfway across the front of the bus when the driver closed the gate and punched the gas (AS SHE DOES EVERYDAY). My 10year old daughter screamed at the top of her lungs STOP. Rosanne then slammed on the brakes. My daughter got scared and dropped her back pack. The back pack ended up under the bus. This was all in front of my wife and other children. Rosanne then had the nerve to turn to the little girl on the bus who was the safety monitor, and tell her this is her fault because she was not doing her job. The bus driver Rosanne was supposed to be replaced on 09/19/16, GST stated that Rosanne was going to train her replacement on 09/15/16 and 09/16/16. It turns out her replacement was on maternity leave, and will not be returning until further notice. There was no training going on. There have been several complaints over a few years about this particular driver, nothing has been done. If there are any school districts interested in using this bus company, I suggest paying a little more for a quality company.

Total Review for GST Transport Systems  : 3      View All