Alex R review for Freedom Auto Transport

Complete Review details by Alex R
  • Posted By :   
  • Posted On :   
  • Posted From :   
  • Review Title :   Extremely unprofessional
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Horrible company. Very unprofessional and unreliable. Quoted me 3 different prices after assuring me my car would be picked up at a specific rate. They tried to get me to pay 900 for transporting my car after quoting me 650 2 weeks prior. I made it clear the exact day I needed the car delivered by. Now I took the day off so the driver hired for the job can come pick up my car and guess what he never showed up I had to call the dispatcher the next day and she tells me he will be there between 1 3pm that day. The driver then called me at 4pm saying he outside. I met him in front of my community with the car and now the driver proceeded to ask me for an extra 200 because I have my items inside of my vehicle. Not only was this never expressed to me that there would be a fee for having items in the vehicle but after I agreed on a price with the driver for transporting the car with these items I asked him to assure me on the arrival date of the vehicle Now he claims that the car will be delivered by the 30th!After I made it clear 2 weeks prior to the company that I specifically needed the car by the 29th because I am moving That was my last strike. I parked the car in my driveway and I have another company picking my vehicle up in the morning. Stay far away from this company business is business and they surely lack in communication and ethics Extremely unprofessional and I would not trust them for shit.

Total Review for Freedom Auto Transport  : 11      View All