Andre review for Estes Express Lines

Complete Review details by Andre
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   No communication, damaged product
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   Florida
  • Pickup :   Early
  • Destination :   California
  • Delivery :   Early
  • Honesty :   NA
  • Knowlegeable :   NA
  • Hold Times/Promptness :   NA
  • Overall Customer Service :   NA

Review Description

I was expecting a shipment and Estes tacking info stated it was arriving on schedule. On the scheduled day of delivery I called them to find out what time it would arrive. They then informed me that I was supposed to call them and make an appointment for the delivery. I was never told that I needed to make an appointment and my business needed this delivery in order to be open for business. I then picked it up myself and upon inspection I saw a minor dent on the item but decided to let it slide. When I got the part back to my business there was damage inside of the product that was only detectable once I assembled it. Overall I am very unsatisfied with the job Estes did. Use another company with a better track record!

Total Review for Estes Express Lines  : 26      View All