Anna B review for East Coast Auto Transport

Complete Review details by Anna B
  • Posted By :   
  • Posted On :   
  • Posted From :   Rhode Island
  • Review Title :   terrible customer service
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

My new car was transported from Florida to Rhode Island In April 2019 and I am still dealing with the fact that they will not pay for the damages which was done by their company. I have pictures showing no damage on my car when I left it at the terminal in Florida dated 4/19/19 and when I picked It up in Rhode Island, I noticed the damage to the bumper right away. Its almost $2000. of damage. Pictures dated do not lie. When I brought it to the girls attention at the time of pickup she was so sassy and told me " well, get an estimate", which I did. They refuse to pay. They have terrible customer service, so do yourself a favor and go elsewhere.

Total Review for East Coast Auto Transport  : 1      View All