Bad Earth Auto Shippers review for Earth Auto Shippers

Complete Review details by Bad Earth Auto Shippers
  • Posted By :   
  • Posted On :   
  • Posted From :   Oregon
  • Review Title :   Late Delivery not even at my place, damaged car, terrible customer service
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   
  • Origin :   Texas
  • Pickup :   Early
  • Destination :   Ohio
  • Delivery :   Late
  • Honesty :   NA
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   NA
  • Overall Customer Service :   NA

Review Description

Earth Auto Shippers rep did not coordinate with third party auto mover: third party auto mover delayed shipment by 1 week b/c of lack of communication between Earth Auto Shippers rep and them. I had to drive 2+ hours to the third party's facility to timely pickup my car. Third party hired by Earth Auto Shippers was not qualified: my car's parking brake malfunctioned upon delivery, the driver's facility was a complete mess (mud everywhere, no asphalt/pavement, driver full of dog hair). I made mistake of authorizing up to $X for shipping, and the Earth Auto Shippers rep charged my card for that amount despite me not being able to get them to nail down a price. Earth Auto Shippers rep was active in discussing options with me initially, and once I signed agreement the rep would not return my calls when I needed help. When I discussed these issues with Earth Auto Shippers rep and requested partial credit, Earth Auto Shippers rep kept saying he was helping me out and thought I was making this all up. Next time, I'll hire another company to ship.

Total Review for Earth Auto Shippers  : 20      View All