Ethan Wilson review for Capitol Auto Transport

Review Description

I chose Capitol Auto Transport based on recommendations and reviews that highlighted their professionalism and strong communication. My experience started well with excellent customer service and a smooth scheduling process. The pickup team was punctual and conducted a thorough pre-transport check that left me feeling confident about the safety of my vehicle during transit. Although the shipment encountered a minor weather-related delay en route, the crew consistently provided updates and explanations so I wasn’t left guessing about the status of my car. When the vehicle finally arrived at the delivery address, it was in the same condition as when it left, which is the detail that matters most to me. The driver was polite and informative, showing me the vehicle and taking care to answer my questions before concluding the order. While the slight delay was inconvenient, the transparency throughout the process and the respectful, careful handling of my vehicle made this a solid and reliable service experience overall.