Charlotte Brown review for Capitol Auto Transport

Review Description

My experience with Capitol Auto Transport was overall very positive, and I would gladly use their services again if needed in the future. From the first phone call, I was greeted by friendly staff who took the time to explain the process, vehicle pick up procedures, and estimated timelines. The pickup was scheduled exactly as agreed upon, and the team arrived prepared and on time, which is always appreciated when balancing a busy schedule. My vehicle was carefully inspected and processed before leaving, and I felt comfortable knowing it was in good hands. The transit time fell within the window I was given, and I was updated regularly through text messages and emails. Delivery occurred on a sunny morning, and the driver made sure I was present to inspect my car before completing the job. Minor paperwork was handled swiftly, and although there was a small scheduling delay due to weather conditions, communication remained consistent and transparent throughout the days leading up to delivery.