Sean review for CAA Transport

Complete Review details by Sean
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   Completed Shipment, No Issues
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   Unknown
  • Origin :   California
  • Pickup :   On Time
  • Destination :   Massachusetts
  • Delivery :   On Time
  • Honesty :   Good
  • Knowlegeable :   Good
  • Hold Times/Promptness :   Good
  • Overall Customer Service :   Good

Review Description

CAA Transport & Logistics was the company that was subcontracted through another trusted company my father used in the past. My car was picked up on time in California with no complications, and the driver who did the initial pick-up was professional and friendly. Attempting to contact their offices to get a date and time for arrival proved to be a challenge; however, I was able to finally get the drivers cell from their offices. The driver cell went straight to mailbox after no answer, with the mailbox already full so I was unable to leave a message. The company got in contact with the driver, who then called me and we discussed the details of the delivery. The car arrived on time with no damage, and the items I left in the car were all accounted for and undamaged. While this company seems to have many negative reviews between various websites my experience was ultimately positive and have no reason to hesitate using them in the future. My only criticism would be for them to improve communication between driver and client, or perhaps the ability to check on the status of their car online.

Total Review for CAA Transport  : 6      View All