This was my second time shipping my car with Autoline. Both times were easy and hassle free. Heidi Hill was upfront with me and found a carrier to pikcup my car right away. I placed my order over the phone with her, and within two hours I got a call from her asking me if the pickup and the delivery dates will work for me. I have shipped using other companies before but I feel the most comfortable with Autoline. They do not charge a deposit until you agree on the pickup and delivery timeframes with the carrier. I once had to cancel the car shipment on the carrier, and I got a full refund for my deposit. I know that they will not take advantage because they are very honest with their dealings. Anyways, I had another great experience and will use them again.