Dan review for Autoline Transport

Complete Review details by Dan
  • Posted By :   
  • Posted On :   
  • Posted From :   Illinois
  • Review Title :   Terrible, dishonest customer service
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   236952-UN
  • Origin :   California
  • Pickup :   Never
  • Destination :   Illinois
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Placed order 5 days in advance of requested pick-up date. I was flexible and almost expecting that it may take an extra day or two to pick up the vehicle. Called on a Thursday to check on a pick up date and placed follow up calls everyday until the following Tuesday when I finally received a call back. In this case no news was bad news because they still had no pick up date for me. Needless to say I will be using another company. Be honest and upfront with your customers it's not rocket science.

Total Review for Autoline Transport  : 108      View All