Samantha review for Autoline Transport

Complete Review details by Samantha
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   Worst Experience
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   228330-JI
  • Origin :   Florida
  • Pickup :   Never
  • Destination :   Wisconsin
  • Delivery :   Never
  • Honesty :   NA
  • Knowlegeable :   NA
  • Hold Times/Promptness :   NA
  • Overall Customer Service :   NA

Review Description

I had shipped my car in 2009 using Wise Auto Ship, which later became Autoline Transport. Having had a decent experience the first time, I chose to use the same company even though it was under a new name. I was starting a new job out of state and needed to ship my car. I was under a time constraint and explained this to Heidi Hill, the sales representative. She said that she understood and would list the first available pick up day with a 4 day window appropriate for my required time, quoting me at $750. My pick up date came, and went, and I called several times and was given the assurance that my car would be picked up within the next couple of days, with at least a day's notice in order to ensure someone would be available to hand over the keys. Three days after my 4 day window passed, I received a call from Heidi saying that the car could be picked up same day, but with a new price of $1,049.

Total Review for Autoline Transport  : 107      View All