Lisa review for Autoline Transport

Complete Review details by Lisa
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   Great Service
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   223443
  • Origin :   California
  • Pickup :   Early
  • Destination :   Texas
  • Delivery :   Early
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

I had just bought a new 2008 VW Jetta from San Diego, California and needed to have it shipped to my home in Tucson. Since there are so many shipping companies out there, I didn’t know how or where to begin. I was very nervous to use a company from the internet, and after receiving about 10 quotes, I chose to go with Autoline because they were one of the few that called me to discuss my needs and concerns. I was on the phone with Heidi for about an hour and she took the time to answer all my questions and explained to me how this industry works. I could tell right away that she was honest, and not just telling me what I wanted to hear to get my business. I told her that the car would be ready on the following Monday, and I got a call on Monday morning from their dispatch department telling me that they found a carrier for me. The carrier was at the dealer Tuesday morning ready to pick up my car, and he also called saying he would deliver my car on Thursday. Just as expected, my new car arrived at my door Thursday without a scratch, in perfect condition. Autoline made it easy and stress free for me to ship my car and I was surprised that there weren’t more reviews for them on this site. I just want to show my support for them, because they went the extra mile for me and made me feel comfortable during the entire process. I will defiantly contact them in the future if I ever need to ship a car again.

Total Review for Autoline Transport  : 108      View All