IK Transportation - Review

Arranged by broker, IK Transport was a a great selection. Driver Paul was very courteous and helpful for pick up and delivery. We arrived at the destination early and notified him and he was able to deliver a day ahead of committed delivery date. We asked and were able to have the car on top for the cross country transport. Absolutely no issues and would request IK Transport as the transport company if we have to ship again. We received no disccount or compensation for this review, we responded here because IK Transport and their driver Paul deserved recognition.  (more)

This guy was suppose to transport my car to Atlanta. Instead, I found him driving my car around Los Angeles. I recommend people write down the mileage to discourage the driver from driving your car.  (more)

The driver did his job well, although the inside of my car (where someone would put their hand inside above door frame) is stained. He did get my car from CA to NY in 7 days. HOWEVER -the dispatcher failed to mention some critical points. Like that my car would not being going to the city I requested but 2.5 hrs away. Then failed to mention that I had to meet the driver at the exact time he pulled into the city. I was given less than 12 hours notice to retrieve my car from him -in a random parking lot. When I informed him I could not get there at that time he said I had to pay another company to store my car for the day until I could get it. This was my only option so I set it up. After doing this the dispatcher rudely asked "well if you are doing it that way how do you plan on paying me?" I asked if he took credit cards. He responded "The contract states COD! If I have to take a cc I will charge you another 5%." IT was not my fault he did not deliver it to my door, but I am being charged $50 more in cc fees plus another $50 for the tow company to simply hold my car for 5 hours. One other thing I found odd was he answered the phone just saying hello...not "IK Transportation Inc." Overall VERY unprofessional!  (more)

This was my first time having shipped my vehicle; your Transport was really awesome. They stood along with me for the whole process; Driver - it was on his way it's really nice to know that there are still people in this world to care about you. He went above and beyond. He even called later on to make sure that everything is safe. Thanks!!  (more)