Official Auto Transport
Overall Rating : 3
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P.O. Box 144161, Coral Gables (Miami), FL, 33114
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:
305-749-6501 305-749-6543
- : Location map
- : None
- : Reach us at
Description
A top-notch auto shipper with A-1 customer service and inexpensive prices. Don't be mislead. Our happy customers far out number our unhappy customers. We have shipped 2,757 cars since we started receiving reviews here on this site and our happy customers vastly outnumber our rare unhappy customers. We can't please everyone 100%, but we certainly try! Its just very difficult getting them to leave a positive review. Of the 2,757 customers we have had in that time, only 23 have left negative reviews. That is only 0.83% of our recent overall business. Logically thinking we could not be in business if 50% of our customers were unhappy and were refunded or did charge backs. We are looking forward to
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Official Auto Transport has a total of
16
reviews and overall rating of
3
out of 5 till date.
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Evaluation Criteria For Awards
CD score :98.1% CD ratings:375
Official Auto Transport Reviews
Holly Hamilton on Nov 3rd 2023
5
We were very pleased with the professionalism displayed by E & R Auto Transport and their preparedness. They instilled confidence in us from our first meeting and (when asked) fully explained the process involved and gladly answered any of our novice questions.As promised, the vehicle was held one day, without charge, as it arrived just prior to us. We highly Read more ....
lkiah M. on Mar 14th 2023
1
Horrific experience. They promise to drop your car off with doorr to door service but who knows when the drop of will actually occur. They keep my car for a week longer than promised. The worst part was that it turns out the car had been sitting in a warehouse for multiple days. I expressed the urgency of obtaining my Read more ....
Shel D on Sep 6th 2022
1
Julian is a liar and a cheat- he made what he called an honest mistake and overcharged me $50 more than he should. He said he would refund the money but has not answered my phone calls/emails inquiring about the refund. More on this later. Read more ....
WaiYanL on Feb 11th 2022
4
Sam Green came to our rescue when we were in a pinch from another company canceling on us. We had booked to have our vehicle shipped from SF to Portland with another company (SF auto Transport/USA Auto Transport), but one day before our move, they cancelled the job. Fortunately, we were able to find Sam who hustled, worked his magic, Read more ....
Kay on Nov 9th 2021
5
Onassis did their best to get my car transported within my requested time frame, and kept me appraised of the status of transport throughout the process. They did exactly what they agreed to and were transparent about the process. Read more ....
Kay on Nov 9th 2021
5
Onassis did their best to get my car transported within my requested time frame, and kept me appraised of the status of transport throughout the process. They did exactly what they agreed to and were transparent about the process. Read more ....
Denis on Feb 7th 2014
0
Issue: Untrusting Julien Jones (Official Auto Transport) mis-quoted us and we were forced to pay the driver more. Then when Julien Jones (Official Auto Transport) PROMISED a refund of the overage, he never kept his promise. We were overcharged by $100 because Julien said we owed 700 to the driver, but the driver was told by Julien Jones (Official Auto Read more ....
Russ Rubis on Nov 7th 2013
0
Julien's quote of $605 to transport my car from NJ to FL was one of the lowest out of what seemed like 100 emails I received. After reading through mostly positive reviews I decided to go with Julien and Official Auto Transport. However, I did called Julien and insisted on paying the full amount with my Amex, which he agreed Read more ....
Bergen on Sep 28th 2010
5
First time I ever shipped a vehicle and didn't have any idea of what will happen. This auto shipping concern helped for the first time and made me satisfied with the process. I had a very good feeling with them; through their confident speech. Felt so comfortable. They continuously communicated with me about the process. It's so good!! Transaction must Read more ....
Eric on Jul 27th 2010
5
Since we were moving across the country, it was fundamental that we have our car picked up before we left! They offered us a Quick service. And immediately taken necessary steps to transport my car and our car was picked up the very next day. The driver was accommodating and got our car there quite quickly, with no problems. Thanks Read more ....
David Bertrand on May 29th 2010
4
I researched different carriers for my auto transport and Official Auto Transport quoted the lowest price. Staffs were always available and courteous and they were always reachable when I needed to speak to them. The driver who picked up the Vehicle was very professional throughout the entire process. My Vehicle was picked up & delivered on the specified dates Read more ....
Matthew Macfadyen on May 28th 2010
4
It was my first time to have my auto transported so I was a little concerned about shipment. We picked service based on the honest information supplied in the information section of the website and I am glad that I used this company for shipping my new car across the country.They found me a great carrier and delivered on all Read more ....
Sharon Leal on Apr 5th 2010
4
I spent several days researching companies to transport my vechile as I was moving out of state.My friend refered me this company.Driver was very honest, friendly and knowledgable and updated the status of my car. Everyting went smoothly from beginning to end and the cars were delivered in good condition.The driver had an extra battery and extra gas and got Read more ....
Charlie Saxton on Jan 20th 2010
4
I was pleased with the overall experience of this transaction. The price was compatible to other companies .Driver made us feel very comfortable about the security of our car and it's arrival. They were Very friendly and knowledgeable about the business. I would definitely recommend Official Auto Transport to all my friends and family. Great job, Great service, Great price Read more ....
Laz Alonso on Jan 11th 2010
3
The price was great. I will definitely call you in the future for all my transporting needs and will recommend your company to all my friends. .Great Job! and once again Great Customer Service! Read more ....
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