Cathy Smith review for Sun Auto Transport

Complete Review details by Cathy Smith
  • Posted By :   
  • Posted On :   
  • Posted From :   Pennsylvania
  • Review Title :   Billing vs Quotation
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   36268-YY
  • Origin :   Massachusetts
  • Pickup :   On Time
  • Destination :   Pennsylvania
  • Delivery :   On Time
  • Honesty :   Poor
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Good
  • Overall Customer Service :   Good

Review Description

We booked our vehicle pickup with Albert Newman and was quoted $350.00. Of the $350.00 a $50.00 broker fee was to be paid by credit card (which we did), and the balance of $300.00 was to be paid to the driver. Driver picked up the car on Monday and delivered late Tuesday afternoon. The problem started on delivery the driver wanted $350.00 or he would not leave the car. Apparently the driver called his dispatcher and the lady was very rude with my boss. So my boss paid the driver $350.00. I then spoke to Albert who assured me he would refund me the $50.00. After that phone call, several emails and a week later no refund. So I have no choice but to post a bad review and file a complaint to Better Business Bureau.

Total Review for Sun Auto Transport  : 26      View All