John Maly review for Lighthouse Auto Transport

Complete Review details by John Maly
  • Posted By :   
  • Posted On :   
  • Posted From :   Florida
  • Review Title :   Unbelievably bad service from an untrustworthy company
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   145709-ZD
  • Origin :   Colorado
  • Pickup :   Late
  • Destination :   Florida
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Be aware: Lighthouse Auto Transport will trash your car, deliver it months late, and then try to overcharge you on delivery. Charles Walker gave me a transport quote on 3/28/15 (quote #145709-ZD) and said it would ship the following week. I followed up with John Spencer early the following week, and he confirmed the schedule. It took Lighthouse almost two months to deliver a vehicle I urgently needed! When the car finally showed up (on 5/17/15), the windshield was smashed, and my EZ-pass was stolen from the vehicle. The antenna was also mangled, and the security screws had been ripped out of the front bumper where the front license plate was torn off. (You can see photos from the vehicle being unloaded at https://picasaweb.google.com/111344585689974283531/LighthouseTransportVehicleShippingDamage?authuser=0

Total Review for Lighthouse Auto Transport  : 10      View All