Shipped our car from Boise, ID to Virginia. We had no problems. I could see the car electronically as it traveled the US. They were friendly on the phone and timely. I had no dings, scratches or anything. My husband is paranoid about this so he definately looked over every single inch. We called and got an even cheaper price then the website quoted. I was very pleased. If I need to do this again I will definately use them. Also when I called 6 months later doing tax stuff and I couldnt find my paperwork they happily emailed it to me and I had it not even 5 minutes later. Great company!