Melinda review for AmeriFreight

Complete Review details by Melinda
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   Last-minute hire
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   921214540-UG
  • Origin :   New York
  • Pickup :   On Time
  • Destination :   California
  • Delivery :   On Time
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Average
  • Overall Customer Service :   Average

Review Description

I was moving 2 cars from NY to CA and the auto transport company I originally picked hadn't found a truck driver in the month that I was dealing with them. They weren't returning my calls and never called back when they said they would. At three days before my move, I was desperate and contacted Amerifreight. I spoke to Graham, who was very helpful. He gave me some options for cheaper shipping (which I didn't take--apparently, shipping to S. Ca is a lot cheaper than to the Bay Area), quoted a price, and had the cars shipped the day before I had to move. Granted, I paid about $500 more than I would have with the other company ($2950)but at that point, I just wanted things taken care of quickly. The truck driver was very professional and the cars arrived promptly at their CA destination. Obviously I would have liked to pay less, but they took care of my last-minute car-shipping problem, so I can't complain.

Total Review for AmeriFreight  : 794      View All