WWells review for Ufirst Auto Transport

Complete Review details by WWells
  • Posted By :   
  • Posted On :   
  • Posted From :   Washington
  • Review Title :   Misleading Quote
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   1089613
  • Origin :   Florida
  • Pickup :   Never
  • Destination :   Washington
  • Delivery :   Never
  • Honesty :   NA
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Average
  • Overall Customer Service :   Average

Review Description

I was originally quoted at $1275. I was contacted many times and given great customer service. Then they got my credit card information. Zippo. A week later i had to call them to get an update. Nothing. Two days later, they asked for $200 more to ship the vehicle as n "option". I declined as that was not what they quoted me at. Two weeks, Multiple phone cals, emails, and i finally hear back from them. We concluded our business on a sour note afetr they admitted they culd not ship my vehicle. i have now gone four weeks without my vehicle all due to a quote that was low enough to get me started, but not enough to actually ship the vehicle. Other companies will be forward and tell you that you will get a quote, and after a week or so they will call and ask for more money. Beleive it. keep your options open and keep surfing for shippers until your vehicle is on its way.

Total Review for Ufirst Auto Transport  : 16      View All