Tracey review for Philam Transport

Complete Review details by Tracey
  • Posted By :   
  • Posted On :   
  • Posted From :   Florida
  • Review Title :   A no show followed by no response to email or calls
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   416p
  • Origin :   Florida
  • Pickup :   Never
  • Destination :   Arizona
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I really thought I was doing do diligence researching and finding a reliable transport company. Pat was outgoing and informative on the phone, reviews were good(for a transport company). I agreed about a month ago, was in constant contact with Pat until the week my truck was suppose to be picked up. First I received an email that it would be picked up over the weekend, the weekend passed, with no pickup of my truck. Then I was told by Pat verbally to expect pickup on Tuesday afternoon and he was sending me an email. The email never arrived. I left several voice messages and emails. No response. My husband was able to get thru (using his phone) to find out there was no scheduled pick up and that they were still unable to find a driver. I have emails stating I would have it delivered on the 24 or 25 of June. They have had a month to find a driver. If the bid we too low, they should have contacted me immediately. The owner Gilberton offered to take my truck and store it until they find a driver. Umm I dont think so. In summary, the drivers will always choose the higher bid. Do not take the lowest or even second lowest offer you receive. Thanks for nothing Patrick at Philam Transport

Total Review for Philam Transport  : 31      View All