Ruben Ramos review for Fern Transport

Complete Review details by Ruben Ramos
  • Posted By :   
  • Posted On :   
  • Posted From :   Arizona
  • Review Title :   Car Transport Industry
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   1940
  • Origin :   Arizona
  • Pickup :   On Time
  • Destination :   Georgia
  • Delivery :   Late
  • Honesty :   Good
  • Knowlegeable :   Good
  • Hold Times/Promptness :   Good
  • Overall Customer Service :   Good

Review Description

1. Once I started my discovery, online. for an auto transport company I was bombarded with e-mail, text messages and telephone calls. These calls, text messages and e-mails continued, UNSOLICITED, well after the car was enroute to Atlanta. 2. Some of the calls were NOT pleasant and I found many of compay representatives unprofessional, demanding and not customer service oriented. 3. I agreed to have my car shiipped from Phoenix to Atlanta with FASTTRACK AUTO CARRIERS //Order # 35022-UU // Rep ID ARON for a TOTAL of $600. I further agreed to have my credit card charged on May 12, 2014 for a deposit of $100. I was instructed by Aron to be prepared to pay by cash, money order or cashier check in the sum of $500 when my carr arrived in Atlanta. PROPOSED SCHEDULE: Depart PHX on May 14, 2014 // Arrive ATL on May 18, 2014 5. On May 16th, I receive a call from FERN TRANSPORT advising they will be my assigned carrier. HOWEVER; the cost is now $625 due at the pickup point in the same form of payment descirbed in HOW DID THE COST OF TRANSPORTING MY VEHICLE GO FROM $600 TOTAL TO $725 ? I am relocating my entire family this summer from Phoenix to Atlanta. I have three (3) cars that will need to be tranported by a carrier. I have learned a valuable lessson from my expereince relative to your industry and how you do business.

Total Review for Fern Transport  : 8      View All