This company is absolutely trash!!! At first they say that guarantee they can pick up your car faster than the rest and that drivers call them for pick ups... yeah right. Then they degrade all the other companies to make themselves sound better and as soon as you get your deposit paid they ghost. They don’t respond and refuse to answer questions. Every date they gave you from the get go is never met and when you ask where your vehicle is they have no clue. If you called dispatch they tell you they will pass on the message. If you ask to speak to somebody in charge they try to make it seem like the person you’ve been dealing with is the person in charge. Terrible customer service and professionalism the dispatcher gets an attitude and refuses to help at all. I have asked where my car is every day for the past week only to be told “give me a sec” or “waiting for response”. I would trust paying a bum the same price to drive it to me rather than work with this company ever again! ABSOLUTE GARBAGE!!!