Drew O. San Francisco review for Diamond Express

Complete Review details by Drew O. San Francisco
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   I was treated extremely poorly.
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I was actually called an idiot amongst several other derogatory things from a rep with the name of Christine. The company seems to be disorganized with a lack of procedures or maybe it has employees who do not care about the procedures. I am not sure. I do know the owner Joe who I talked with said the person who originally received my order was let go because she did not do her job right. I found Joe to be professional and able to have a reasonable conversation, but his employees were rude, condescending and literally referred to me in a derogatory manner several times. For this reason, I would NOT recommend Diamond Express.

Total Review for Diamond Express  : 9      View All