Tinka Calvert review for Diamond Express

Complete Review details by Tinka Calvert
  • Posted By :   
  • Posted On :   
  • Posted From :   Texas
  • Review Title :   Excellent!!
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   not sure
  • Origin :   Colorado
  • Pickup :   On Time
  • Destination :   Texas
  • Delivery :   Early
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

I contracted with Diamond Express to transport my Lexus from Colorado Springs to Texas. My experience with this company was exceptional. The car arrived in Texas at estimated time. Their price was very competitive, their personnel very professional. A test of a company is the response when something goes wrong. My car was damaged by a malfunction in the loading operation. The driver contacted me immediately about the damage and pointed it out upon arrival. I contacted Shawn, the Diamond representative I had previously talked to, and was told that he already had pictures of the damage and to get an estimate and they would have it repaired to my satisfaction. After I emailed the estimate to them, the president of the company immediately sent me an email mail offering to give a credit card to the repair shop or send a check directly to me. I received the check within a couple of days and an email from the president oft he company apologizing for any inconvience to me. I highly recommend this company!!

Total Review for Diamond Express  : 9      View All